Shipping and returns
The same numbers as the product pages and the cart.
Shipping
We pack your order in 1-2 business days. US delivery takes 7 to 15 business days after that, and every parcel is tracked. Standard shipping is $5.95, free on US orders over €79. Order by Nov 30 for Christmas delivery in the US.
Tracking your order
The shipping email has your tracking link. You can also sign in with the email you ordered with and see every order. Lost the email? Write to hello@hushpals.com with your order number.
Returns: [returns] nights
You have 30 days from delivery to send it back in its original condition, and we refund you. Return shipping is on you, and we say so here instead of in small print. Write to hello@hushpals.com with your order number and we’ll tell you where to send it.
Arrived broken or not at all
Send us a photo or a short video and we send a new one. You don’t need to send the broken one back.